Not-at-fault Accident Repairs in Melbourne – Autobody Prestige Melbourne

Rear-end Collisions

Side-impact Crashes

Multi-vehicle Impacts

Ensure Safety First: Your immediate priority should be the safety of everyone involved. Check yourself and your passengers for injuries. If it’s safe, move the vehicle to the side of the road to avoid traffic obstruction. Also, turn on hazard lights to alert other drivers.

Call the Police: An official police report is important for a not-at-fault-accident claim. When talking to authorities, provide clear information about the location of the incident and injuries. Wait for first responders to arrive and give an accurate account of what happened. You can request a copy of the police report or get the details to obtain it later.

Document the Scene: Proper documentation to support your case expedites the claims process. You should take photos of all vehicles involved and the accident spot. Also, note any relevant road signs, traffic signals, or road conditions. You should gather the following details from the other driver(s):

• Name, contact and insurance information
• Vehicle make, model and licence plate number
• Collect the email and phone numbers of the witnesses

Seek Medical Attention: Some injuries may not be immediately apparent due to shock or adrenaline. If you or someone else is seriously injured, wait for emergency services. Even if you feel fine, consider getting checked by a doctor or healthcare professional. Keep records of all emergency room visits, treatments, and related expenses for claim settlement.

Inform the Insurance Company: You should report the incident to your insurer immediately. When talking to the provider, deliver all the information you’ve gathered. Additionally, ask the account manager about policy coverage and the next steps, which will be not-at-fault accident repairs. Sometimes, you might be allotted rental cars if your vehicle is not driveable. Ask them about the same.

Avoid Admitting Accountability: Statements made at the crash site can be used in legal proceedings or insurance investigations. So, stick to describing the facts of what happened and let authorities determine responsibility based on evidence.

Keep Detailed Records: Comprehensive documentation will support your not-at-fault-accident claims and help you recover expenses quickly. Create a file to store all accident-related documents. You should keep records of:

• Medical bills and reports
• Cost estimates and billing
• Rental car receipts
• Any wages lost due to missed work
• Correspondence with insurance companies

Initial Contact and Assessment: You can contact our team and provide relevant information regarding the incident. We’ll gather all the details about the accident and the vehicle’s condition. The automobile is then picked up from the collision site at no extra cost.

Vehicle Inspection: Our technicians thoroughly inspect the car, assessing the full extent of the damage. We document everything meticulously to create a complete repair plan.

Claim Initiation: We initiate the claim with the responsible driver’s insurance company on your behalf. Our staff handles all the paperwork and communication to save time.

Repair Authorisation: Once the insurer approves the claim, we’ll get your authorisation to proceed with the not-at-fault accident repairs. The mechanics will explain the entire process and estimated completion time.

Quality Repairs: High-quality parts are used to restore the automobile to its pre-accident condition. We adhere to the highest industry standards for all jobs.

Vehicle Return: Before we dispatch the vehicle, a final inspection is conducted to ensure everything is up to the mark. When you pick up the ride, our crew walks you through the work done.

Access to Experienced Team: Our experts have several years of experience managing not-at-fault cases, including car accidents without insurance. We’ll help you with the documentation process and related formalities

Free 24/7 Pickup Services: You get complimentary pickup services across several locations in Melbourne. Our towing unit can haul the car from the accident site, home or other locations at a time convenient for you.

High-quality Repairs: You get a lifetime guarantee on our automobile maintenance services. Plus, we use high-end parts that deliver good performance for a long time.

Transparency and Communication: We believe in detailed estimates upfront. Our team informs you about the repair process and explains all the work clearly.