Autobody Prestige Melbourne
Not-at-fault Accident Repairs in Melbourne – Autobody Prestige Melbourne
If you need not-at-fault accident repairs in Melbourne, you can count on Autobody Prestige Melbourne. We are one of the most reputable auto workshops for vehicle maintenance and service. Our extensive services include collision and mechanical fixes, panel beating and more.
What Is Not-at-fault Accident Repairs?
Car crashes caused by other drivers, leading to substantial damage to your vehicle are considered ‘Not-a-fault Accidents’. In such circumstances, the responsible, or at-fault party, is legally obliged to pay for repairs.
Some common examples that may result in not-at-fault car repairs include:
- Rear-end Collisions
- Side-impact Crashes
- Multi-vehicle Impacts
Steps to Follow After a Not-at-fault Car Accident
A car wreck is a stressful experience. If you are involved in a collision caused by another party, take the following steps:
Ensure Safety First
Your immediate priority should be the safety of everyone involved. Check yourself and your passengers for injuries. If it’s safe, move the vehicle to the side of the road to avoid traffic obstruction. Also, turn on hazard lights to alert other drivers.
Call the Police
An official police report is important for a not-at-fault-accident claim. When talking to authorities, provide clear information about the location of the incident and injuries. Wait for first responders to arrive and give an accurate account of what happened. You can request a copy of the police report or get the details to obtain it later.
Document the Scene
Proper documentation to support your case expedites the claims process. You should take photos of all vehicles involved and the accident spot. Also, note any relevant road signs, traffic signals, or road conditions. You should gather the following details from the other driver(s):
- Name, contact and insurance information
- Vehicle make, model and licence plate number
- Collect the email and phone numbers of the witnesses
Seek Medical Attention
Some injuries may not be immediately apparent due to shock or adrenaline. If you or someone else is seriously injured, wait for emergency services. Even if you feel fine, consider getting checked by a doctor or healthcare professional. Keep records of all emergency room visits, treatments, and related expenses for claim settlement.
Inform the Insurance Company
You should report the incident to your insurer immediately. When talking to the provider, deliver all the information you’ve gathered. Additionally, ask the account manager about policy coverage and the next steps, which will be not-at-fault accident repairs. Sometimes, you might be allotted rental cars if your vehicle is not driveable. Ask them about the same.
Avoid Admitting Accountability
Statements made at the crash site can be used in legal proceedings or insurance investigations. So, stick to describing the facts of what happened and let authorities determine responsibility based on evidence.
Keep Detailed Records
Comprehensive documentation will support your not-at-fault-accident claims and help you recover expenses quickly. Create a file to store all accident-related documents. You should keep records of:
- Medical bills and reports
- Cost estimates and billing
- Rental car receipts
- Any wages lost due to missed work
- Correspondence with insurance companies
Our Process for Not-at-fault Car Repairs
To simplify not-at-fault car repairs, we have streamlined our approach to get you back on the road with minimum hassle. Here’s how we handle it:
Initial Contact and Assessment
You can contact our team and provide relevant information regarding the incident. We’ll gather all the details about the accident and the vehicle’s condition. The automobile is then picked up from the collision site at no extra cost.
Vehicle Inspection
Our technicians thoroughly inspect the car, assessing the full extent of the damage. We document everything meticulously to create a complete repair plan.
Claim Initiation
We initiate the claim with the responsible driver’s insurance company on your behalf. Our staff handles all the paperwork and communication to save time.
Repair Authorisation
Once the insurer approves the claim, we’ll get your authorisation to proceed with the not-at-fault accident repairs. The mechanics will explain the entire process and estimated completion time.
Quality Repairs
High-quality parts are used to restore the automobile to its pre-accident condition. We adhere to the highest industry standards for all jobs.
Vehicle Return
Before we dispatch the vehicle, a final inspection is conducted to ensure everything is up to the mark. When you pick up the ride, our crew walks you through the work done.
Get Quality Repairs Quickly and Conveniently For Not-at-Fault Accidents
Do you need auto repairs for not-at-fault accidents in Melbourne? You can count on Autobody Prestige Melbourne. We are one of the most reliable car workshops for vehicle repairs and maintenance services. When you choose us, you get:
Access to Experienced Team
With over 30 years in the auto care industry, we’ve tackled every type of repair work. Our prestige panel beaters have a deep understanding of vehicles which helps us to make sure your car gets a comprehensive service.
Free 24/7 Pickup Services
You get complimentary pickup services across several locations in Melbourne. Our towing unit can haul the car from the accident site, home or other locations at a time convenient for you.
High-quality Repairs
You get a lifetime guarantee on our automobile maintenance services. Plus, we use high-end parts that deliver good performance for a long time.
Transparency and Communication
We believe in detailed estimates upfront. Our team informs you about the repair process and explains all the work clearly.
Take the stress out of a non-fault accident claim with Autobody Prestige Melbourne. You can call us on 1800 002 276 or email us at [email protected] and our team will manage the rest.
FAQs
When do I call my insurance company if I meet with a not-at-fault accident?
You should call your insurance company immediately after the accident. This ensures timely reporting and initiates the claims process.
Will I get drop-off services?
It depends on your insurance policy and the workshop of your choice. While some offer this service, others may have alternative arrangements. You can talk to our team to know more.
Is there a lengthy documentation process in case of not-at-fault accident repairs?
Usually, the documentation process for not-at-fault accident repairs is highly streamlined. You’ll have to provide necessary documentation like police reports and witness statements to expedite the claim.
Do you arrange an alternate vehicle if required?
We do not currently offer alternate vehicle arrangements. If you have specific transportation needs, please contact our team for more information.
Do I have to pay the excess after an accident, if it is not my fault?
No, you usually don’t have to pay the excess if the accident was not your fault.
How to prove that you are not at fault in a car accident?
Gathering evidence is the best way to support your innocence. Police reports, witness statements, photos of the accident scene, and any surveillance footage can back your claim.
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